AI automation for dealerships, from people who know dealerships.
We find the repetitive work in your sales, service and admin teams and automate it, so your people spend their day on customers and your cost per sale comes down. Launching January 2027. Audits are open now.
Where your team's hours go
Most of a dealership's admin is the same ten tasks, done by hand, every day. These are the ones we automate.
A WhatsApp bot connected to your DMS
- Late-night sales and service. Customers chat at any hour, book their service, and browse vehicles in stock, pulled live from the DMS.
- Facebook and Instagram leads, captured automatically. Lead ads flow straight into the bot and CRM and are answered in seconds.
- Only warm leads reach sales. The bot qualifies every enquiry, filters out dead leads and hands warm buyers to a salesperson.
- Eligibility checks before F&I. Driver's licence validation and finance pre-qualification, with consent and POPIA-compliant.
The work nobody should do by hand
- F&I and FICA documents (ID, payslips, proof of address) collected on WhatsApp
- Trade-in photos and details gathered for a quick valuation
- Missed calls followed up on WhatsApp within minutes
- Vehicle-ready messages, payment links and review requests after the service
- Stock synced from the DMS to your website and listing sites
- Calls summarised by AI and logged in the CRM, with follow-up tasks
- Daily and weekly manager reports built and sent automatically
- A staff assistant that answers product, pricing and process questions
How it works
No big-bang project. We prove the saving on one process before we touch the next.
Automation audit
We map your team's repetitive tasks across sales, service and admin, and show where automation saves time and money.
Agree the saving
You see the expected hours and cost saved per process, and we agree it before we build anything.
Automate one process
We start with the one that pays back fastest, built on our CRM and Galaxy Connect and connected to your DMS where possible.
Report every month
You get the hours saved each month. Then we move to the next process.
Already running: the Galaxy Connect AI bot
The automation runs on the same platform as Galaxy Connect, our WhatsApp AI line, which already answers dealership customers 24/7, books test drives and confirms workshop bookings. See Galaxy Connect →
Why a dealership specialist, not an AI agency
A bot is easy to build. Making it work inside a dealership is the hard part.
We know the workflow
Ten years running follow-up, bookings and CSI for South African dealerships. We automate the process you actually run, not a generic one.
There are people behind it
When the bot can't help, a person from our multilingual contact centre or your team takes over, with the full conversation in front of them.
One system, fully reported
Every automation runs on our own CRM and Galaxy Connect, built by our in-house developers, and shows up in the same reports.
Your data stays yours
POPIA-compliant, hosted in South Africa, with consent captured before any licence or finance check.
Questions dealers ask
When can we start?
Galaxy AI Automation launches in January 2027. You can book the automation audit now, so your first process is ready to build when we launch.
Do we need to change our DMS or CRM?
No. The automations run on our CRM and Galaxy Connect and connect to your DMS and existing systems wherever access is available. Our CRM integrates with any existing OEM or dealer CRM.
What does it cost?
It depends on which processes you automate. The audit shows the expected saving per process, and we agree it with you before we build anything.
Will customers know they're talking to a bot?
The bot handles the routine questions and bookings, then hands over to a person when it should: warm buyers go to a salesperson, and anything unhappy is escalated.
Is it POPIA-compliant?
Yes. Data is hosted in South Africa, access is role-based, and licence or finance checks only happen with the customer's consent.
Book your automation audit
Tell us how many dealerships and brands you run. We'll set up the audit, and dealerships audited before launch are first in line in January.
Request an audit
Phone or email is enough.
Elmarie or someone from the team will be in touch within one working day to set up your audit.